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Contact Us
Welcome to our Contact Us page! We're here to assist you with any questions or concerns you may have. Your feedback is important to us, and we look to hearing from you soon. Please feel free to reach out, and we'll get to you as quickly as possible!


Frequently asked questions
General
All packages will be paid in full before classes start. If you choose to cancel your package before all classes have been used,
the balance of the remainder of the classes will be refunded to you within 30 days. If Watermelon English decides to not continue
teaching you or your child, the same rule will apply - full refund within 30 days.
Watermelon English will not be held liable for any tax claims or other fees that are charged during the transaction of classes. Please
make sure to read all terms and conditions before your purchase.
Payments are made directly on the website. Go to the "Book Now" tab and follow the instructions.
Please feel free to check my "Special Offers" tab regularly to see if I have any specials. I will also have regular competitions
where free classes can be won. The following discounts apply to our packages:
5% discount on 5 x class packages
10% discount on 10 x class packages
20% discount on 15 x class packages
30% discount on 20 x class packages
This is unfortunately, the only discount I can give at this stage. If you are an ex-student of mine, send me a private message to discuss.
Regular students (more than 20 classes completed, will have first option to discounts and competitions).
For any referrals, students get two free lessons. Contact me for a referral code.
At Watermelon English, we prioritize hiring highly qualified and experienced tutors to ensure the best learning outcomes for our students. Our team of tutors includes individuals who have extensive experience in teaching English as a Second Language (ESL). For instance, one of our lead tutors began their online ESL career in 2022 with Talk915, where they successfully taught students ranging from age 4 to adults. This diverse experience enables our tutors to tailor lessons to suit different age groups and proficiency levels, ensuring a personalized and effective learning experience. Our commitment to "Everyday English for Everyone" means that regardless of your age or level, you will receive expert guidance to help you achieve your language goals.
We strive to provide high-quality, effective online tutoring services focused on Everyday English for Everyone. Our experience has shown that not all children under the age of 5 can concentrate effectively during an online lesson, which can hinder their learning progress and does not accurately reflect the standards we aim to uphold. However, we recognize that every child is unique; some 4-year-olds may indeed possess better concentration skills than some older children. Therefore, we are open to evaluating each case individually. We encourage you to book a trial lesson so we can assess whether our online tutoring services are suitable for your child.
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